Return & Refund Policy

At Adoore Silver, customer satisfaction is our top priority. We want every piece you receive to exceed expectations.

1. Return Eligibility:

   • Returns or exchanges are accepted within 3 days of delivery.

   • Items must be unused, unworn, and in their original packaging.

   • Customized or engraved jewelry is non-returnable.

2. Return Procedure:

   • Contact us via WhatsApp or email within 3 days of receiving your parcel.

   • Our support team will guide you through the process.

3. Refunds:

   • Refunds are processed after inspection of the returned item.

   • Delivery charges and handling fees are non-refundable.

4. Exchange Option:

   • You may exchange your product for another of equal or higher value by paying the difference.

5. Damaged or Wrong Items:

   • If your item arrives damaged or incorrect, please contact us immediately with unboxing photos or videos within 24 hours of receiving it.